2024 Annual Meeting of Owners and Board of Directors Election: WPHOA’s Annual Meeting of Owners will be held on May 30, 2024, at 7:00 p.m., via zoom, at which time one or more members of the Board of Directors will be elected or confirmed. If you have an interest in serving on the Board of Directors, submit your name, a short bio and your contact info to Venecia Perez at Randall Management, 6200 Savoy Drive, Suite 420, Houston, TX 77036, or by email to vperez@randallmanagement.com. Your request must be received no later than 4pm on April 30, 2024, if you want your name placed on the ballot to be mailed to each owner. No nominations will be made during the Annual Meeting.
Willow Pointe Community Garage Sale – April 19-21, 2024: Time to clean out your closets and garage! WPHOA’s spring community garage sale is scheduled for Friday, April 19 – Sunday, April 21, 2024. Homeowners are invited to take part in the garage sale by setting up items to sell in your own garage or driveway. You can participate 1-day or all 3-days, with suggested hours between 8am – 3pm. Volunteers will put up signs at the entrances to the subdivision to help with advertising. You can make your own sign to put at the end of your street but DO NOT attach signs to any street sign, pole, light fixture or mailbox. Please remember to remove your signs at the end of the garage sale.
Reporting Willow Pointe Maintenance Issues: If you notice a broken sprinkler, water leaking from the pool, lights out at the park, broken playground equipment, damaged or fallen trees, or a similar problem in the common areas, please report it by calling Jaime Ramirez at 832-702-4528 during normal business hours or call 713-850-4729 after hours/weekends. You can also email the Board or Randall Management.
Street Lights: Did you know there are 195 street lights in Willow Pointe? A portion of your annual HOA assessment is used to pay for the electricity and maintenance of the street lights in our community. Help reduce crime and keep our streets illuminated by reporting street light outages to Center Pointe at 713-207-2222 or by visiting their website at www.centerpointenergy.com/outage. You will need the 6-digit number on the front of the pole or nearby address/intersection to make the report.
Trash & Recycling: Our trash provider is Green for Life Environmental-GFL and the normal trash pickup schedule for Willow Pointe is:
Mondays: Household waste & heavy trash
Thursdays: Household waste, heavy trash & recycling
Holiday Schedule: No pick-up on New Year’s Day, Thanksgiving or Christmas
1. Place trash cans curbside on Sunday and Wednesday evening, or before 7am on the day of trash collection. Collect trash cans that evening.
2. Store trash cans, recycle cans-carts, yard debris, and heavy trash out of public view to avoid deed restriction violations.
3. GFL will pick up small tree limbs, branches and bushes, but they must be tied and bundled, and be no more than 4-foot in length.
For more information, call 281-368-8397 or visit the website at www.gflenv.com. West Harris County MUD No. 10 is the entity that pays for trash & recycling: it is not part of your annual HOA assessment.
Household Hazardous Waste Disposal: The Harris County Household Hazardous Waste Facility provides a free service that allows Harris County residents a safe way to dispose of chemicals and other non-hazardous recyclable items used in your home. There is no home pick-up service: You must bring your items to the facility and drop-off is by appointment only. Contact them directly for more information:
Location: 6900 Hahl Road (near 290 & Gessner)
Phone: 346-286-4299
Website: www.eng.hctx.net (Click the Link to HHW)
Water & Sewer Services: West Harris County MUD No. 10 provides water and sewer services for the community and the contractor for water/sewer maintenance is now SI Environmental Services or SiEnviro (TOPS Water joined with SiEnviro and began operating under that name January 1st). You may notice the new name on vehicles driving through the community, uniform logos, and District signage at payment locations, but your current account billing, customer service and payment information remain the same. Just call 281-807-9500 or visit their website at www.topswater.com.
Electronic water meters are active in the community and the website to monitor water usage is available for use by all homeowners. You can review and analyze your water usage and receive alerts on possible water leaks at your home. Create and set up your account today at www.eyeonwater.com.
In January 2023, the NHCRWA (North Harris County Regional Water Authority) voted to reduce surface water rates and groundwater pumpage fees (the “Regional Water Authority Fees” listed on your monthly bill). For example: In December ‘22, a Willow Pointe homeowner used 4000 gallons and the total bill was $54.92. In March ‘23, the bill for that same 4000 gallons was $51.54. How much you may save each month depends on your usage.
Electricity Providers: Texas’ Power to Choose (www.powertochoose.org) is the official electricity choice website run and owned by the Public Utility Commission of Texas (PUC). It provides consumers with information to stay on top of energy choice options within the state. To shop for electricity providers, visit the official PUC website www.powertochoose.org. No matter which electric provider you choose, always report electricity outages or downed power lines to CenterPoint Energy at 713-207-2222.
Natural Gas Provider is CenterPoint Energy: To report a suspected natural gas leak, immediately leave your home, go to a safe location and call 911. Then call 713-659-2111 or 888-876-5786 to report the leak.
How Do I Report…Missing or Damaged Street Signs, Potholes, and More? Contact Harris County Commissioner Precinct 3 at:
Phone 713-274-3000
Website: www.pct3.com
USPS / Mailbox Cluster Units: The USPS location that services Willow Pointe is the Willow Place Post Office located at 12955 Willow Place Drive West, Houston, TX 77070. The phone number is 281-890-2392. The HOA Board of Directors and Management Company cannot provide you with keys to your mailbox or change your lock: You must contact USPS directly.
Several of Willow Pointe’s mailbox cluster units have been vandalized and/or broken into during the last several months. The Board notified USPS’ Willow Place Post Office and our regular mail carriers and was told there’s little USPS can do to stop the break-ins except change the locks & re-key USPS mailboxes nationwide. Some of you have asked the HOA to fix or change the locks; however, associations are prohibited from making these kinds of repairs, per the Postal Operations Manual. Here are some tips to help safeguard your mail:
- Sign up for Informed Delivery at www.usps.com
- Check your mail daily: don’t leave it in the box overnight.
- Don’t put anything in the outgoing mail slots or blue collection boxes outside. Bring your mail inside a USPS facility or to an alternate location such as a retail pack and ship store.
If you suspect that you are the victim of mailbox theft, there are several agencies you should contact:
- USPS – Even if you have already spoken to your mail carrier, report suspected mail losses to Postal Inspectors by calling 877-876-2455 or report online at http://www.uspis.gov.
- HCSO at 713-221-6000 and file a report.
- Harris County District Attorney at 713-755-5800.
Social Media: There are NextDoor and Facebook groups for Willow Pointe but neither of these social media groups are administered by Willow Pointe Homeowners Association, Inc., or Randall Management. The groups are managed by Willow Pointe homeowners as a place to connect with neighbors and share news affecting our community. Individual board members may share information about upcoming HOA meetings, newsletters, and other Willow Pointe related activities. Official WPHOA info may be found on the Association website.